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Illinois defense attorney, Illinois shoplifting lawyerPsychologists believe that, although people are inherently good, when given the opportunity to get something free through stealing, many people are likely to make an attempt. With this in mind, grocery stores and retailers across the country prefer to have a staff member in each department. These employees are intentionally placed to dissuade shoplifting through their presence. Managers and loss prevention specialist believe making eye-contact with someone debating shoplifting discourages the potential offender, keeping them honest and decreasing loss. Although thwarted on the sales floor, there are other opportunities for theft to occur. Money and product are often lost at the checkout counter.

Tactical or Mistake?

Everyone makes mistakes. Upon returning home after a shopping trip, customers will find that - while scanning quickly and providing excellent customer service by having a conversation - the cashier accidentally missed an item, and the store did not receive proper payment. At the self-checkout lane, items mistakenly are not scanned for many reasons, even when passed over the barcode reader. However, this is an opportunity that many use to obtain items without payment. There are two behaviors used most frequently to cheat at self-checkout lanes. These tactics are:

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